Frequently Asked Questions (FAQ)

Why Evan Evans Tours?

We have over 70 years' experience in operating tours in and around London.

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Where can I get picked up for my tour?

See our Full day and Morning tours pick up points.

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Where will I get dropped off at the end of my tour?

Our Morning tours finish in either Trafalgar Square or Victoria.

For our full day tours we offer convenient returns. Our guides will find out where everyone is staying in London, while on tour. Then they will plan a route through London that is convenient for you, or advise you how to take the Underground or Bus services back to your hotel.

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What time will I return to London from our tour?

Morning tours finish no later than approximately 1.30pm.

All our full day coach based tours should be finished by no later than 7pm. Traffic permitting.

Our train tours return between 8pm and 10pm.

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What's included?

We include all entrance fees as stated on the tour page.

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What's not included?

We do not include lunch. This is so you can make the most for your time. Our guides will give you suggestions on what is available for lunch.

  • Gratuities to guide and driver
  • Personal Items
  • Travel to and from Stations and your chosen pick up point.
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Do your buses have toilets on board?

Unfortunately no. However, we do make regular stops, no more than 2 hours apart at most.

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Can I take my luggage on tour with me?

If you need to take your luggage with you, then we can put this on the bus for you. There is also left luggage at Victoria Coach Station.

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What if I need to cancel my tour?

On Full and Half day tours - a refund will be given up to 24 hours before departure.

Train Tours including Eurostar - No refunds can be made within 14 days of the tour departure.

Overnight Tours - 30 days or more before departure a £50 fee will be charged. Between 30 & 8 days before departure we will charge 35% of the total tour price. Between 7 & 1 days before departure we will charge 50% of the total tour price. On the day of the tour departure no refund can be given.

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Can I make amendments to my booking?

We can make amendments up to departure time for coach based tours only.

You can email us quoting your booking reference and giving us the details for the changes you wish to make.

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If I lose something on tour can I get it back?

We will make every effort to get your lost property back to you. We may ask you to pay for any cost involved.

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Are your tours suitable for wheelchair users?

We are able to take folding wheelchairs only on our buses. We do ask that you are able to climb the stairs on and off the coach with the aid of your helper. Our driver and guide can also assist.

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